Four Common Mistakes in Communicating With Others

Miscommunication can be frustrating, but learning to recognize these four common mistakes can help. 1. Using “you” language is the verbal equivalent of pointing your finger. Phrases such as “you should…” and “you have to…” sound like blame or coercion. 2. Avoid “universal” words such as “always,” “never,” or “every time” which take the current issue and turn it into a blanket condemnation. 3. Be careful never to attack the person, but rather to call attention to the behavior. 4. Finally, don’t invalidate the other person’s feelings. Language that says the other person’s feelings do not affect you or are of no consequence can be interpreted to mean he or she is not important to you.

Read full article here: Are You a Poor Communicator? Stop the Damage and Improve Relationships

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