How Voice Tone Affects Your Relationships: “It’s not WHAT you say…”

Many people are familiar with the statement, “It’s not what you say, but how you say it.” In fact, this has been confirmed by some well-known research conducted by Dr. Albert Mehrabian. His studies concluded that communication is 7% verbal and 93% non-verbal.   He then broke down the non-verbal components as follows: 55% is from

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